[Notícia falsa] Ebay toma sérias medidas contra compradores brasileiros

BarrigaVerde escreveu:Fui tirar a história a limpo e recebi uma resposta bastante cordial:

Ebay escreveu:Dear Andre,

Thank you for your email. Being also a Brazilian myself I was able to read the article that has being going around Brazil and understand the issue and I'm more than happy to explain this situation to you!
This article has just been brough to our attention today and I would like to thank you for contacting us directly to clary this unfortunate situation!
I would like to explain a little bit more about restricting buyers for taking advantage of our eBay Buyer Protection. Buyers who we believe are attempting to commit or are committing fraud are governed by the Abusing eBay section of the User Agreement. Fraud in this case can include, but is not limited to, bringing cases that are not backed by a good faith dispute, bringing cases in addition to attempting to receive reimbursement from another source (e.g., a credit card chargeback), or any other means by which one can unjustly benefit from eBay Buyer Protection. Buyers who abuse eBay are subject to our remedies as described in the User Agreement. In addition, we reserve the right to temporarily, indefinitely, or permanently suspend your coverage under the eBay Buyer Protection Policy, immediately and without prior notice, if you are suspended from using the eBay managed returns process or if we suspect abuse; excessive cases; tampering; colluding with sellers to have sellers misdeclare the value of an item for customs fees purposes; or interference with the proper working of eBay Buyer Protection.
That is not limited to Brazil, but to every account registered on eBay no matter where they are located. We periodically review all of the accounts to ensure the security and safety of our website. The part where the article mentions that any Brazilian member will be suspended if more than 5 Disputes are open is not correct. We do not base our decisions of restricting or suspending accounts based solely on the number of Disputes opened. We have a complex system in place that reviews all of the information on the account, messages between buyers and sellers, feedback left and received, etc. Brazilians are not in any sort of Blacklist on eBay, we treat all of our members with the same respect and equal rights without discrimination.
Also I would like to say that eBay will never ask for your CPF when registering an account. The reason why PayPal asks for it is because they are a banking facility which means that a more extended background check needs to be made upon registration.
I hope this information clarifies all of the misunderstandings that happened because of the article and if you have any other questions please don't hesitate in replying to this email.


Sincerely,
Sarah C.
eBay Customer Support

A notícia é totalmente falsa e é do conhecimento do ebay. Tirem suas próprias conclusões pela excelente resposta da Sarah. Ebay subiu muito no meu conceito, bem diferente do suporte do Mercado Livre, que parece terra de ninguém ou terra de picareta mesmo.

Spoiler:

fabiodeprata escreveu:é uma vergonha q tenha gente assim q queira passar a perna nos outros, mas diferente da maioria daqui eu não tenho vergonha de ser brasileiro, pois esses vagabundos não me representam, são uma minoria... sim isso msm, são minoria, a julgar pelas pessoas q me rodeiam, pelas pessoas desse fórum e pelos exemplos de trabalhadores sofridos e honestos q vemos todos os dias eu digo com certeza q essas pessoas não são brasileiras... o problema é q compramos essa ideia de q aqui tudo é ruim, tudo é corrupto, ideia essa q só interessa a quem está la no top, no poder em Brasilia... não caiam nessa, a gringaiada lá fora mal conhece o Brasil, só sabe de futebol e carnaval e amazônia, são poucos q sabem da riqueza da nossa cultura, da capacidade do nosso povo... esse país só não decolou por falta de vontade nossa... e não é reforçando essa síndrome de vira-lata q isso vai mudar, muito pelo contrario, tem q lutar contra isso, dar o exemplo, mostrar pros outros pq somos fodas, corrigir um babaca q jogue lixo na rua, q não dá lugar para um idoso, q fura fila, ou que tenta passar a perna no jornaleiro... não se omitem, não façam de conta q não é com vcs e q isso não influencia na sua vida, NÃO FIQUE QUIETO... NÃO ACEITE Q AS PESSOAS DIGAM Q SEU PAÍS É UM LIXO, AO FAZER ISSO VC ESTÁ ADMITINDO Q VC PRÓPRIO É UM LIXO...

desculpem pelo texto grande e pelo desabafo, mas eu não aceito calado certas coisas... essa noticia do ebay até o presente momento não teve uma fonte segura confirmando sua veracidade e msm assim não faltou gente pra jogar pedra e apontar o dedo pra falar mal do nosso país... (é um país cheio de problema e desigualdade, isso é vdd, mas ainda assim é nosso uhuahuhuha)

Ebay escreveu:Dear Andre,

Thank you for your email. Being also a Brazilian myself I was able to read the article that has being going around Brazil and understand the issue and I'm more than happy to explain this situation to you!
This article has just been brough to our attention today and I would like to thank you for contacting us directly to clary this unfortunate situation!
I would like to explain a little bit more about restricting buyers for taking advantage of our eBay Buyer Protection. Buyers who we believe are attempting to commit or are committing fraud are governed by the Abusing eBay section of the User Agreement. Fraud in this case can include, but is not limited to, bringing cases that are not backed by a good faith dispute, bringing cases in addition to attempting to receive reimbursement from another source (e.g., a credit card chargeback), or any other means by which one can unjustly benefit from eBay Buyer Protection. Buyers who abuse eBay are subject to our remedies as described in the User Agreement. In addition, we reserve the right to temporarily, indefinitely, or permanently suspend your coverage under the eBay Buyer Protection Policy, immediately and without prior notice, if you are suspended from using the eBay managed returns process or if we suspect abuse; excessive cases; tampering; colluding with sellers to have sellers misdeclare the value of an item for customs fees purposes; or interference with the proper working of eBay Buyer Protection.
That is not limited to Brazil, but to every account registered on eBay no matter where they are located. We periodically review all of the accounts to ensure the security and safety of our website. The part where the article mentions that any Brazilian member will be suspended if more than 5 Disputes are open is not correct. We do not base our decisions of restricting or suspending accounts based solely on the number of Disputes opened. We have a complex system in place that reviews all of the information on the account, messages between buyers and sellers, feedback left and received, etc. Brazilians are not in any sort of Blacklist on eBay, we treat all of our members with the same respect and equal rights without discrimination.
Also I would like to say that eBay will never ask for your CPF when registering an account. The reason why PayPal asks for it is because they are a banking facility which means that a more extended background check needs to be made upon registration.
I hope this information clarifies all of the misunderstandings that happened because of the article and if you have any other questions please don't hesitate in replying to this email.


Sincerely,
Sarah C.
eBay Customer Support