[LCM House] Anúncio especial sobre encomendas atrasadas

SPECIAL MESSAGE TO EVERYONE

Recently, many buyers told me they can't receive their item on time. I have contacted Hong Kong Post Office and found the deliveries are seriously delayed for:

1> These items were left from Hong Kong from beginning of November until now.

2> The destinations are Peru, Chile, Brazil, Argentina, Venezuela & Colombia.

Hong Kong Post has given me briefly explanation: During Christmas period, many and many item will enter to these countries. Some custom house and post office may lack of manpower to handle and deliver them in a short time. As a result, all items (sent at Nov & Dec) will be delayed to deliver. That is common problem during Christmas season.

I have sent the ¡§Tracking Enquiry¡¨ to HK post and they will contact your local post office to solve the problem. However the tracking investigation may take over 2 months, so I hope all buyers would be more patience. I understand your feeling and worry. So I will try my best to fix this problem as soon as possible. If HK post confirm your item as LOST, I promise to refund.

If you need further help, please do not hesitates to contact me anytime.

I sincerely apologize for any inconvenience caused.

Best Regards,
Lau